Our Approach
Naturally, our approach will depend on the specific circumstances of each individual case, but can involve the following interventions.
Listening and Exploratory Questioning
We will listen to your story to understand your issues. Through further questioning and feeding back to you we will ensure that your issues are understood in order that we can provide the best support you to help try to resolve your issues.
Diagnostic Assessment Tools
We will use a prescribed toolkit of approaches to identify workplace concerns, this includes a timeline review to identify employment practice, when issues occurred and identify any contributory factors.
Investigative and Analytical Review Approach
Our approach identifies how and why a workplace issue arises. Through our analysis, we can identify areas for change and develop recommendations to the benefit our members.
Multi-disciplinary Expert Review
All support includes multi-disciplinary expert review ensuring that issues are reviewed from a human resources, legal, corporate governance, and professional and emotional perspective. We will also ensure that the review includes the most appropriate expertise for your given profession and circumstances.
Requesting for Relevant Documents
Where necessary, to support our investigative review of your case, we may need to see various documents, these may include policies, contracts and letters written to you by your employer. We may ask you to obtain these directly and will assist you in any necessary subject access request under the Data Protection Act.
